Shipping Policy

Effective date: 13/06/2026

Thank you for shopping with Marked By Faith.

Marked By Faith is an online faith-inspired accessories store offering products from the Worn By Faith™ and Driven By Faith™ collections.

Order processing

Orders are usually processed within 1–3 business days after payment confirmation.

Processing times may be longer during busy periods, supplier delays, public holidays, or high-demand launches.

Estimated delivery times

Estimated delivery times may vary depending on the item, supplier, destination, and courier process.

Typical delivery estimates:

• South Africa: approximately 7–21 business days

• International orders, if available: delivery times may vary

Please note that delivery times are estimates and not guaranteed.

Dropshipping and supplier fulfilment

Some products may be shipped directly from our supplier or fulfilment partner.

Because of this:

• Items in the same order may arrive separately

• Tracking updates may take time to appear

• Delivery times may vary between products

Shipping costs

Shipping costs, if applicable, will be shown at checkout before payment is completed.

Tracking

Where tracking is available, tracking details will be sent to you once your order has been processed and dispatched.

Please allow time for the tracking link to update after it is issued.

Incorrect shipping details

Please make sure your shipping information is correct before placing your order.

Marked By Faith is not responsible for delays, failed deliveries, or lost parcels caused by incorrect or incomplete shipping details provided by the customer.

If you notice an error in your shipping details, contact us immediately at:

markedbyfaithsupport@gmail.com

Customs, duties, and import fees

If customs duties, import fees, or taxes apply to your order, these may be the responsibility of the customer unless otherwise stated at checkout.

Lost or delayed parcels

If your order is delayed, please contact us and we will assist with checking the tracking information where available.

Marked By Faith is not responsible for delays caused by couriers, customs, suppliers, incorrect addresses, or events outside our control, but we will do our best to assist.

Contact us

For shipping questions, contact us at:

Marked By Faith
Email: markedbyfaithsupport@gmail.com

---

Contact Information

Effective date: 13/06/2026

If you need help with an order, product, return, or general enquiry, please contact us using the details below.

Store name: Marked By Faith
Email: markedbyfaithsupport@gmail.com
Operating model: Online store only
Operating hours: Monday to Friday, 09:00–17:00, excluding public holidays

Marked By Faith does not operate a public walk-in store or physical collection point.

We aim to respond to customer enquiries within 1–2 business days.